Last updated: 11 May 2026
This site sells to trade buyers only. By placing an order you confirm that you are buying in the course of business — as a retailer, wholesaler, or distributor — and not as a consumer. Consumer protections that may apply in your jurisdiction do not apply to business-to-business sales and are not available on orders placed through this site.
The Seller supplies Goods exclusively to businesses for resale, distribution, or commercial use. The Buyer warrants that it is acting in the course of business, is responsible for verifying the age of its own customers in accordance with applicable law, and is not purchasing as a consumer.
By placing an order, the Buyer confirms that any person handling, selling, or distributing the Goods on its behalf is of legal age to do so in the Territory and that all onward sales will comply with the applicable laws of the Territory.
Trade accounts are subject to approval by the Seller. The Seller reserves the right to decline applications or close accounts at its discretion. The Seller may request evidence of business status, including company registration details, tax registration, and proof of trading address, before approving an account or accepting an order.
All orders placed through the site are offers by the Buyer to purchase Goods subject to these Terms and Conditions. A binding contract is formed only when the Seller issues a written order confirmation. The Seller reserves the right to decline or cancel any order at its discretion prior to dispatch, in which case any payment taken will be refunded in full.
The Seller's order confirmation will state the Goods, price, dispatch origin (UK or direct from manufacturing partner in China), Incoterms, and estimated lead time.
Prices shown on the site are exclusive of VAT and exclusive of shipping. Shipping is quoted per order and added at invoice.
Prices are subject to change without notice; prices confirmed on an issued order confirmation will not be changed.
The Seller operates on a pro-forma basis only. Goods are dispatched only after cleared payment is received in full. The Seller does not offer credit accounts, deferred payment, payment on account, 30-day terms, or any other deferred settlement arrangement, regardless of order size, account history, or buyer profile.
Payment is accepted through the Seller's payment provider at checkout, or by bank transfer against a pro-forma invoice for larger orders or direct-from-factory shipments. Bank transfer details are provided on the pro-forma invoice. Goods are released for dispatch when funds clear into the Seller's account.
Pro-forma invoices are valid for 14 days from issue. After 14 days, prices and stock availability are subject to re-confirmation.
All payments are made in GBP (£ sterling) unless otherwise agreed in writing. Currency conversion costs and international transfer fees are the Buyer's responsibility.
The Seller ships using UPS for all parcel and air freight. Larger orders may be dispatched directly from the Seller's manufacturing partner in Shenzhen, China; the dispatch origin is confirmed on the order confirmation.
Estimated lead times are indicative only. The Seller is not liable for delays outside its reasonable control, including UPS service disruption, customs inspection, weather, or supply chain delay.
Risk in the Goods passes to the Buyer in accordance with the Incoterm stated on the order confirmation. The Seller's default Incoterms are:
Other Incoterms (including EXW, FCA, CPT, CIP, DDP) are available on request and will be stated on the order confirmation where agreed.
The Buyer is solely responsible for:
The Seller can supply ECID and EU-CEG notification numbers (where applicable), declarations of conformity, technical files, and other supporting documentation to assist the Buyer's own submissions in the Territory. The Seller does not warrant that the Goods are notified, registered, or authorised for sale in any market other than the United Kingdom.
If a shipment is refused, abandoned, seized, or returned at destination because of unpaid import charges, missing import licences, failure to clear local product notification requirements, or any other failure of the Buyer to fulfil its obligations as importer of record, return freight and any destruction or storage charges are billed to the Buyer. The Seller is not responsible for shipments lost, destroyed, seized, or returned in these circumstances, and no refund or credit will be issued.
The Seller does not ship Goods to certain markets due to local import restrictions, market closures, or product notification regimes the Seller does not support. A current list of restricted markets is published on the Seller's shipping page. The Seller reserves the right to update this list at any time.
Orders placed for delivery to a restricted market will be cancelled and refunded. The Buyer must not arrange onward delivery of Goods to a restricted market through any third party, freight forwarder, or transit arrangement that has the effect of circumventing the Seller's restrictions.
Title in the Goods remains with the Seller until the Buyer has paid in full all sums due to the Seller, including any sums in respect of other transactions between the parties. Until title passes:
Risk passes in accordance with clause 6 regardless of when title passes.
The Buyer must inspect Goods on delivery and notify the Seller in writing of:
Goods not rejected within these periods are deemed accepted. Latent defects (those not reasonably apparent on inspection) are dealt with under the warranty in clause 11.
The Seller warrants that Goods will be free from manufacturing defect for a period of 3 months from the date of delivery to the Buyer.
The warranty does not cover:
Warranty claims are handled on a collect-and-replace basis for UK buyers, and on a credit-or-replace basis for overseas buyers — replacement units are dispatched with the Buyer's next order, or a credit note is issued, at the Seller's discretion. The Seller does not arrange international return freight for individual warranty units. The Seller does not operate a repair service.
To make a warranty claim, the Buyer must contact [email protected] with order number, fault description, quantity affected, and (where reasonably possible) photographs or video evidence of the fault. The Seller may require the return of affected units for inspection before replacement is dispatched.
Replacement Goods are covered by the remainder of the original warranty period, not a new warranty period.
The Buyer is responsible for managing warranty and returns with its own customers within its own terms; the Buyer is the first point of contact for end-user warranty issues and may escalate genuine manufacturing defects to the Seller under this clause.
The Seller does not offer return or refund for Goods correctly supplied. Once delivered and accepted under clause 10, Goods are sold on a final-sale basis. This does not affect the warranty in clause 11 or the Seller's liability for non-conforming Goods notified within the inspection periods in clause 10.
The Seller will, at its discretion, consider returns of unopened stock in original outer packaging where commercially reasonable, subject to a restocking fee and return freight at the Buyer's cost. The Seller is under no obligation to accept such returns.
Product descriptions, images, and specifications are provided in good faith and are accurate to the best of the Seller's knowledge at the time of publication. Specifications may be updated by the manufacturer without notice; minor variations in colour, finish, or specification may occur.
The Buyer is free to resell or distribute the Goods in any Territory in which it is lawful to do so, subject to the Buyer's compliance with clause 7 (Import compliance and product authorisation) and the following obligations. The Buyer must not:
Breach of this clause is a material breach of contract and may result in account closure and a refusal to supply further Goods.
Nothing in these Terms limits or excludes the Seller's liability for:
Subject to the above:
The parties acknowledge that the price of the Goods reflects this allocation of risk and that the Buyer is purchasing in the course of business and is able to obtain its own insurance against losses that the Seller's liability does not cover.
The Seller is not liable for failure to perform, or delay in performing, any obligation under these Terms where caused by events outside its reasonable control, including but not limited to carrier disruption, customs inspection, strikes, government action, extreme weather, supply chain failure, or supplier insolvency.
The Seller may terminate any Contract or close any account immediately on written notice if the Buyer:
Termination does not affect any rights or remedies accrued before termination.
These Terms and Conditions constitute the entire agreement between the parties in respect of the supply of Goods and supersede any prior agreement, representation, or understanding. The Buyer acknowledges that it has not relied on any statement, representation, or warranty not set out in these Terms.
No variation of these Terms is effective unless agreed in writing and signed by an authorised representative of the Seller. No course of dealing, custom, or practice will modify these Terms.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force.
A person who is not a party to a Contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.
These Terms and Conditions, and any Contract formed under them, are governed by the laws of England and Wales. Any dispute arising from or in connection with these Terms is subject to the exclusive jurisdiction of the courts of England and Wales, regardless of the Buyer's place of business.
For queries relating to orders, returns, warranty claims, or these Terms and Conditions:
Evolv DNA (SVIUK Ltd)
190 Queen Street, Withernsea, East Yorkshire, HU19 2LG, United Kingdom
Email: [email protected]